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Took way too long and still wasn't good

I ordered a breastmilk tumbler on Christmas Day. When I received it, the first and middle names weren't lined up on my cup. I reached out to a mod and was told Haley would fix it. She said it would take about 4 weeks. It ended up taking about 12 weeks for me to get my cup back. Haley posted a sneak in the group and the decals were covered in breastmilk, even though I ordered it bold. I commented on it and she said she would fix it. When I finally got my cup, parts of the decals are still faded and you can see lines in the cup. It just looks very rushed for having my cup for 12 weeks! I got the run around every time I would ask about the status on my repair. I also ordered a shirt from a Monday Madness with a TAT of 2 weeks and it took about 5 weeks instead. Again, I had to constantly comment on posts looking for updates. The poor communication is extremely frustrating! And the end products are not worth the wait and hassle.